AI and Automation – What’s the Difference?

While the terms automation and AI are often https://virtualdataroomservices.info/aprio-versus-diligent-complete-board-portal-review/ used in conjunction, they are two very distinct concepts. While automation focuses on reducing the workload of certain tasks Artificial Intelligence is more concerned with changing and maximizing work to get the highest results.

The difference lies in the extent of work that the tools perform – and the way in which they do it. Automation uses simple rules to accomplish tasks, like moving emails into designated folders based on specific criteria (or using an Excel formula). This is typically done using preprogrammed software. It is commonly used in business processes like executing test scripts or producing reports.

AI technologies however, employ sophisticated neuron-like pathways to connect and learn from data points in a similar manner to humans. Think of Boston Dynamics’ robot Spot that absorbs information it receives from its environment to constantly self-optimize. This is the reason it’s different from traditional automation and the impact it has on workers will likely be more disruptive in the longer term.

In addition to allowing businesses to operate more quickly and precise, AI can also help to eliminate human errors. Its ability for identifying patterns and self-optimize allows it to do the repetitive and routine tasks that employees aren’t trained for so that they can focus on more strategic and valuable work. This is what’s driving the huge productivity gains that are seen in modern multifamily leasing with more time being spent on key tasks and improved customer experiences.